About Us

Since opening our doors in 2016, Velvet Spin Casino has been driven by a simple idea: create a premium, player-first online casino that blends classic casino excitement with modern convenience. The concept grew from a team of gaming veterans who saw an opportunity to build a refined destination where players could enjoy high-quality games, fast Bitcoin payouts, and service that treats every player like a VIP. That commitment shaped everything we do — from the lobby layout to the promotions we run.

Principles That Guide Every Spin

Fairness, transparency, and top-tier support sit at the center of our operation. We partner with trusted providers and operate under industry-standard controls to ensure games behave as expected and payouts are handled responsibly. Our customer support team is available to resolve questions quickly, our account processes protect players from fraud, and our terms are written to be straightforward so players know exactly what to expect.

Games That Keep You Engaged

Velvet Spin offers a diverse lineup that appeals to every style of player — classic slots, multi-line video slots, table games, and live dealer options. We work with Real Time Gaming to bring polished titles and reliable mechanics to your browser and mobile device. Looking for samurai-themed action? Check out Ronin Slots to experience its 5-reel video action, bonus re-spins, and up to 25 free spins. Prefer something offbeat and high-energy? Try Zombies vs. Cheerleaders II for 5-reel progressive fun and wild free-spin features. Our library is always refreshed with new releases, jackpot opportunities, and curated favorites so every session has fresh potential.

Security and Player Protection You Can Count On

Protecting your information and funds is non-negotiable. Velvet Spin employs industry-grade encryption across all transactions and account data, and supports multiple secure payment methods including Bitcoin/BTC, MasterCard, Visa, Neosurf, and eZeeWallet. We accept AUD and Bitcoin to give players flexible currency options. Our verification and anti-fraud procedures keep play fair and payouts reliable, and our support team is ready at support@velvetspinmails.com to help with account or transaction questions.

Responsible Gaming: Tools and Support

We take responsible play seriously. Players can set deposit limits, session reminders, and request temporary or permanent self-exclusion if they need a break. Our team will help you access third‑party support and local resources when required, and we encourage anyone who feels their gambling is becoming a problem to reach out — confidential help and practical options are available. For assistance with limits or account management, contact support@velvetspinmails.com.

Meet the Team Behind the Experience

Velvet Spin is run by a compact group of industry professionals — product designers, platform engineers, compliance experts, and player support specialists — all united by a genuine passion for gaming. Our product team curates games and promotions with player satisfaction in mind; the security group focuses on keeping play safe; and our support staff are trained to resolve issues with speed and empathy. The people behind Velvet Spin are accessible, experienced, and focused on continuous improvement.

Earning Trust: Recognition and Player Confidence

Our progress is measured not just by awards but by player feedback and strong relationships with software partners. We’ve received praise from players for fast Bitcoin processing, attentive support, and a clean, enjoyable interface. That trust drives us to keep raising the standard across service, security, and game quality.

Limited-Time Offers and Clear Terms

Right now we’re featuring a generous 200% Welcome Boost (code VELVET200) as part of our rotating new-player promotions — act quickly while it’s available. We also run other offers such as matched deposit bonuses and free spins; full details, activation codes, and the latest promotions are listed on our promotions page. To maintain transparency, note that bonus play often carries wagering and contribution rules: for example, slots typically contribute more heavily toward wagering requirements than table games, and certain games may be excluded from bonus play. Specifics — such as contribution rates, minimum deposit requirements, and maximum cashout limits — are outlined in each promotion’s terms. Always check those terms before claiming a bonus.

Join the Community

Velvet Spin was built for people who want a reliable, exciting casino experience backed by real customer care. Sign up, explore the curated games, and take advantage of current offers while they last. If you have questions at any time, our team is ready to help at support@velvetspinmails.com. We’re committed to delivering safe, fair play and great entertainment — and we look forward to welcoming you to the Velvet Spin community.